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David Gulickson's avatar

A regular look in the mirror is essential

ANDREW BATES's avatar

I was CEO of a small 🇨🇦 accounting software company whose staff fluctuated between 6 and 40 during the 35 or so years I was in charge. We sold through a network of small independent dealers who were more business process consultants than IT people. So, nothing to do with restaurants.

But I have now sent links to your substack to 6 people in leadership roles I stay in contact. Your advice is 🎯 and clearly written.

This column has become one of my favourite (favorite) reads.

Many thanks.

Robin's avatar

I work as an organizational effectiveness consultant and have trained hundreds of people managers in government and not-for-profit organizations. You’ve nailed in plain, humble language what I’ve spent years trying and frequently failing to get across to folks. Thanks for opening yourself up, warts and all. I’m deeply grateful